Important Information

All sales are final. No refunds or exchanges unless a show is canceled. In the event of bad weather, the show will go on as long as the artist is at The Shaw’s Center, able to perform and the roads are open. Cancellations will be posted on and tweeted out immediately. Notifications will also be sent out by email. Appropriate refunds will be promptly issued if a cancelled show is not rescheduled.  Make sure to follow us on Twitter and email.

The Shaw’s Center is a no smoking facility. Re-entry is not permitted.

Unless otherwise noted, show presented by Shaw’s Center Events are all ages. Concessions and Bars are operated by Entertainment Management Complex, LLC dba The Shaw’s Center. Those wishing to purchase alcoholic beverages will be issued a wristband after producing a valid government issued ID.

For each artist, we are required to reserve tickets. If the tickets remain uncommitted on the day of the show, they will go on sale that morning.  Most of the time, they are the best seats!

Pocket knives, pepper spray, weapons, flasks, outside food and drinks or any other personal item that could be considered dangerous or contraband will not be allowed in the building. We reserve the right for security personnel to inspect purses and bags.

Unless otherwise noted, photography is not permitted. Only the artist can waive this restriction. Violation of this policy is subject to a fine of the artist’s discretion.